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QUITPLAN

Helping smokers quit without judgment.

QuitPlan Smoker Walking
QUITPLAN Logo

Empathy is the best way to help a smoker.

For nearly its entire existence, we worked side-by-side with QUITPLAN Services in their effort to lower tobacco usage among Minnesotans. Through empathetic messaging, promotional quit-smoking challenges and a wide range of industry firsts – we were proud to help bring the state’s smoking rates down to a historic low of 16.2%.

Man and Woman Smoking

Situation

Awareness of QUITPLAN Services was high, but enrollment was trending downward. With the launch of a new set of services, we needed to find a new way to speak to smokers.

Emotional Catalyst

No judgments. Just help. Though everyone means well, smokers are constantly judged for their highly addictive habit.

Solution

The No Judgments campaign created a tone that was rarely used in the anti-smoking realm: empathy. No lectures. No finger wags. Just judgment-free help to quit on one’s own terms.

Results

Record-setting sign-ups that helped bring Minnesota’s smoking rates to historic lows.

0%
increase in calls vs prior to service launch
0%
increase in QuitCash Challenge registration
0%
new services
launched
0%
national markets
piloted ‘No Judgment’ campaign
Smoking in Drive Thru
Quitplan No Judgments Collage
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